You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address, select a delivery time – and voila, you are done. A WIMS Bazar representative will then deliver your order right to your home or office.
- Q1. How does the site work?
- Q2. How much do deliveries cost?
- Q3. How can I contact you?
- Q4. How long do the deliveries take?
- Q5. What are your delivery hours?
- Q6. How do I know when my order is here?
- Q7. How do I pay?
- Q8. I can’t find the product I am looking for. What do I do?
- Q9. My order is wrong. What do I do?
- Q10. What if the item is out of stock?
- Q11. What happens during a hartal or any other restriction or circumstances?
- Q12. Why should we buy from you when I have a store nearby?
- Q13. What about the prices?
- Q14. How do you deliver?
- Q15. What is your policy on refunds?
- Q16. Can I get a refund via cash?
- Q17. What is your discounting policy?
- Q18. Can I order over the phone?
- Q19. What about quality?
- Q20. How are you sourcing your products?
- Q21. Should I tip the delivery representative?
There is a no delivery charge if the order value is BDT >=2000.
There is a BDT 25 delivery fee if the order value is BDT >=300 or <2000.
If the order value is less than BDT 300, we charge BDT 50 delivery fee.
We are serving with 1 Hour Delivery Service to Mohammadpur Thana, Adabor Thana, Dhanmondi Thana, Kalabagan Thana, Sher-E-Bangla Thana, Hazaribag Thana. For the rest of the Dhaka city, we are currently delivering within 5-8 hours timeframe. You can also specify a convenient time and we will send the products during that time.
We deliver from 8 am to 8 pm every day. You can choose from available slots to find something that is convenient to you.
A WIMS Bazar representative will call you as soon as they are at your house to let you know about your delivery.
We accept cash on delivery and we also have Online Credit Card and Online Bkash service. Don’t worry, our Chaldal representatives should always carry enough change.
We are always open to new suggestions and will add an item to our inventory just for you. There is a “Product Request” feature that you can use to inform us of your requirement. You can also call +88 01776288882 or mail us at [email protected] to add an item to our inventory.
Please Immediately call +88 01776288882 and let us know the problem
We hold our own inventory in 9 of our warehouses, so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what substitutes are available.
We work during hartals/any restriction/any circumstances. That’s how dedicated we are.
Well, that is up to you but you can also be a couch potato like our founders and have your items delivered to your house for free. Our prices are sometimes lower than that of major superstores in the city. We also carry a larger variety than the average corner-store. So, there is really no reason to not buy from us.
Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
We use our own fleet to deliver. Our goal is to deliver the products to your place on time.
You may get a refund within ten (10) days on unopened or spoilt packaged products. For diapers and perishable products, such as milk, fruits and fresh vegetables, we have a one (1) day return policy. We will not accept any diaper items as return if more than 20% of the pack has been used. We reserve the right to refuse a refund. Please contact us at +88 01776288882 if you want to return an item.
No, for any sort of issue, we will update the credit to your wimsbazar account. If requested, we will refund through card/ bKash/ mobile recharge.
We try to provide the best deals in Dhaka and many of our products are already discounted below the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer. For example: If the MRP of a product is Tk. 100 and our list price is Tk. 92 — the product is already sold at a 8% discount. This means that if user applies a discount code for 5% discount, we will still consider the best discount available to the user and sell the product at Tk. 92.
Absolutely. Our hotline is +88 01776288882.
We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.
We have deals with whole-sellers, manufacturers and importers. We only sell authentic products.
Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.
Fill the form to ask you more questions, our suppoters will respone as soon as possible.